Help centre

Answers before you order.

Delivery, allergens, payments and event planning in plain language.

OrderingHow far in advance should I order?+

For large events, contact us as early as possible. Online slots remain subject to kitchen and delivery capacity.

AllergensCan you handle allergies?+

Allergen information is available, but cross-contact may occur. Contact us before paying for severe allergies.

ChangesCan I change an order?+

Contact support immediately. Changes depend on preparation status, availability and delivery planning.

ServiceDo you provide staff and equipment?+

Request these through the catering quote form and we will confirm them separately.

DeliveryIs pickup available?+

Pickup is arranged for eligible orders after confirmation with the catering team.

PricingHow does the €200 minimum work?+

The minimum applies after automatic volume discounts and before any delivery charge.