Help centre
Answers before you order.
Delivery, allergens, payments and event planning in plain language.
OrderingHow far in advance should I order?+
For large events, contact us as early as possible. Online slots remain subject to kitchen and delivery capacity.
AllergensCan you handle allergies?+
Allergen information is available, but cross-contact may occur. Contact us before paying for severe allergies.
ChangesCan I change an order?+
Contact support immediately. Changes depend on preparation status, availability and delivery planning.
ServiceDo you provide staff and equipment?+
Request these through the catering quote form and we will confirm them separately.
DeliveryIs pickup available?+
Pickup is arranged for eligible orders after confirmation with the catering team.
PricingHow does the €200 minimum work?+
The minimum applies after automatic volume discounts and before any delivery charge.